Did Not Receive My FedEx Package?

Can I sue FedEx for losing my package?

Whoever paid FedEx can file a claim.

By default, FedEx packages have up to $100 of protection from loss or damage.

If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage.

Also, as part of the claim process, the shipper will need to submit proof of value of the contents..

Is FedEx estimated delivery time accurate?

Are FedEx estimated delivery times accurate? For the most part, yes. If it’s overnight by 10:30, they will be there by 10:30. … Routes are often decided by the driver, and we/they all run the same area differently, so one day a 3 day delivery might be there by 13:00, and a different driver gets there at 16:50.

How late can a UPS package arrive?

What time will I receive my shipment? The shipment has been dispatched to a UPS driver for delivery today. Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 am and 7:00 pm. (and sometimes later) to residences, and by close of business for commercial addresses.

How do I contact FedEx about a missing package?

Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.

How can I find out where my FedEx package is?

If you are away from your computer, or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. Simply call 1.800. 464.3339 and say “track a package” to track the status of your shipment.

What happens if my FedEx package is late?

We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.

What is the latest time for FedEx delivery?

Monday−Sunday. Delivery is between 9 a.m. and 8 p.m. FedEx Ground picks up packages Monday−Friday. Available throughout all 50 states.

What happens if my package isn’t delivered on time?

All ground and express packages are guaranteed to arrive on time. If they are late, the shipping cost is supposed to be refunded. … If the carrier approves your refund, they’ll credit or refund the transportation charges for each such shipment to the payer, and the credit will appear on their next invoice.

Can you track the exact location of a package?

Using the service you can track the location of a sent package on Google Maps. The service currently works for packages sent by FedEx, UPS, TNT and DHL. To track a package you just have to enter the package’s tracking number. You are then presented with a Google Map that shows the current location of your package.

What happens if FedEx delivered my package to the wrong address?

So, If FedEx has delivered to wrong address. … He will collect the package wrongly delivered to you and do the necessary needful to return the shipment to the rightful owner. The shipment can be easily tracked with the FedEx website. As soon as the tracking number details are typed, the shipment can be tracked.

How can I track my package?

How to track a USPS package using Stamps.comNavigate to www.stamps.com/shipstatus/.Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces.Click on “Check Status”.View the scan history and status information of your package.More items…

Can you keep package delivered wrong address?

By law, you may keep the merchandise and consider it a gift. Of course, if the merchandise is delivered to you by mistake, instead of to the person named on the address, you cannot keep it. This seems to say that it comes down to whom it is addressed to. As long as the merchandise is addressed to you, you may keep it.

Do FedEx drivers get in trouble for lost packages?

Not unless the driver stole the package or helped someone steal it… Packages get lost, not often, but it does happen, especially small boxes and letters. … FedEx says my package will be delivered in 3 weeks, but the city my item is shipping from is only 8 hours away.

What do I do if a package is delivered to a wrong address?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.